Personal data is information, or any combination of separate pieces of information, that could be used to identify you.
It is our policy to limit the information we collect to only the minimum required to complete any request you submit via our website.
We will not seek to collect any sensitive information: sensitive information includes a number of types of data relating to race or ethnic origin, political opinions, religious or other similar beliefs, trade union membership, physical or mental health, sexual life, or criminal record.
By providing your personal data to us, you agree that we can use your personal data in accordance with this policy. Please ensure that you understand the policy and read it in its entirety.
We collect information from you when you:
You may be asked to submit personal information when you make an enquiry, make a booking request, make a booking or register for our newsletter.
We need to know basic personal data in order to provide you with our services and to claim our right to be paid for those services in accordance with our terms and conditions of business [include link].
We will not collect any personal data from you that we do not need and will collect only the information required and any other information provided by you in email messages or attachments in order to fulfil your requests. This may include but is not limited to:
We will always have a lawful basis for using your personal data and this will fall into one of these categories:
Your personal data will only be shared with third parties, including other data controllers (who are subject to the same data protection rules as us), when it has been explicitly requested by you or where it is necessary for the delivery of the services you have requested from us or where you first give us your prior consent. We may need to share your data with our agents, suppliers and contractors. For example, we may ask a supplier to send out newsletters on our behalf, or to maintain our database software, or to provide you with an airport transfer or other travel services.
Our website does not collect or compile personally identifying information for dissemination or sale to outside parties for consumer marketing purposes, or host mailings on behalf of third parties.
If you have consented to receive marketing information from us then you may unsubscribe from our newsletter or update your marketing preferences at any time using the links that appear in our newsletters or by contacting us at firstname.lastname@example.org.
If at any time you believe the information we process on you is incorrect you can request a copy of this information and have it corrected or deleted. You can contact us at email@example.com In the event that you have a complaint about how we have handled your personal data.
If you are not satisfied with our response or believe we are not processing your personal data legally you can complain to the Information Commissioner’s Office (ICO).
Unless otherwise agreed with you, we will only collect basic personal data about you, which does not include any sensitive personal data but does include the likes of your name, home or business address, email address and telephone number.