This is to cover any incidental items including (but not limited to): bar services, telephone calls, additional ski lessons, breakages/damages, excessive cleaning charges above the normal level of cleaning. The pre-authorised amount is set aside by the credit card company for a period of your stay.
On your departure, providing there is no damage, in addition to that reported during the first day of arrival, bills outstanding or chalet property missing, and, the Lodge is left in a clean and tidy state, the security deposit will be released following turn around cleaning.
You, the guest, will pay BlackRock Ski Lodge the agreed price for your stay as follows:
[COVID 19 UPDATE - until further notice your stay at BlackRock Ski Lodge will commence at 5 pm on the first day of your booking period and finish at 9.30 am on the last day of the booking period. This is to ensure adequate time for our team to meet the detailed cleaning protocols required by the Government.
• The normal booking period will usually be from Saturday to Saturday unless previously agreed.
• The long weekend option is Thursday to Sunday.
• Your stay at BlackRock Ski Lodge will commence at 4.00 p.m. on the first day of your booking period and finish at 10.00 a.m. on the last day of your booking period.
• Should you need to change, or leave luggage at the Lodge outside of these timings, please state this in the arrival and departure details on your booking form and we will endeavour to accommodate your requirements. Out of courtesy to other guests however, access to the communal areas will not be made available.
• Personal belongings left are done so at your own risk.
All cancellations received more than ten weeks before the start of the booking period: the full deposit will be forfeit together with any additional deposits/amounts charged for additional services requested and booked by BlackRock Ski Lodge on your behalf. All cancellations received ten weeks before the start of the stay: 50% of the total price of the holiday will be forfeit together with any additional deposits/amounts charged for additional services requested and booked by BlackRock Ski Lodge on your behalf. All cancellations received less than six weeks before the start of the holiday: the total price of the holiday will be forfeit together with any additional deposits/amounts charged for additional services requested and booked by BlackRock Ski Lodge on your behalf. Notwithstanding force majeure, bookings canceled by BlackRock Ski Lodge will result in a full refund, including the deposit, within 30 days of notification of the event. All cancellations must be received in writing using the contact details provided by BlackRock Ski Lodge at the time of booking.
[COVID-19 UPDATE - DEPOSITS - During summer 2021, in the event that France moves into another lockdown and we are required to close the Lodge, we will either refund your deposit in full or move your booking to another date. In terms of Covid, if France is in another lockdown and therefore you are unable to stay with us as we would be closed, then we will refund your deposit or move your booking to another date.
[COVID-19 UPDATE - FINAL PAYMENT during summer 2021 the outstanding balance for your booking will be payable in full two weeks prior to commencement of your stay at BlackRock Ski Lodge rather than 10 weeks. In the event of a relevant government making changes to travel status due to COVID-19 which prevents your holiday from taking place, we will refund your payment in full.]
[COVID-19 UPDATE - INSURANCE we recommend that all guests take out appropriate travel insurance and also make their payments by credit card for the added protection provided by your bank. Please note that credit card payments will attract a 1.5% charge.]
Outdoor footwear is not permitted in the Lodge so please bring some appropriate indoor footwear.
Parking is available for 4 cars at the Lodge. Guests do park at their own risk and BlackRock Ski Lodge is not liable for any damage caused to any vehicule parked on the drive. In the winter only cars with winter tyres and/or chains are permitted on the drive.
We are following all Government guidelines regarding cleaning the Lodge between bookings. For that reason, and until further notice, our check-out time will be 9.30 am on the date of departure and check-in will be 5.00 pm to allow our team to clean not just to the high level you would normally expect, but all to meet all the additional measures required by the guidelines.
The Jacuzzi and sauna and swimming pool (summer only) are included free of charge between the hours of 10am and 8pm in the winter and 10am and 10pm in the summer. Children under 18 using these facilities may do so only when accompanied and supervised by a parent or responsible adult. No glass is permitted in the jacuzzi or the pool. Smoking in and around the jacuzzi or pool is also prohibited. Guests are reminded to put the cover back on the jacuzzi and pool after each use.
These facilities are used at the guest's own risk and BlackRock Ski Lodge does not take any responsibility for any accidents occurred when using these facilities.
It is your responsibility to ensure that you are medically safe to use these facilities. We will not be liable for any accidents or injuries arising from using the Jacuzzi, sauna or swimming pool with us that relate to your individual medical conditions, save that nothing in these terms and conditions will limit the liability of any person for death or personal injury caused by negligence.