
Terms & Conditions
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- need to provide valid photographic identification (passport or driver’s license is acceptable) for security purposes
- be required to report any existing damage to the property, to the owners during the first day of arrival
- be asked to provide credit or debit card as a security deposit/pre-authorisation amount (as outlined below) will be taken/held on your account.
This is to cover any incidental items including (but not limited to): bar services, telephone calls, additional ski lessons, breakages/damages, excessive cleaning charges above the normal level of cleaning. The pre-authorised amount is set aside by the credit card company for a period of your stay.
On your departure, providing there is no damage, in addition to that reported during the first day of arrival, bills outstanding or chalet property missing, and, the Lodge is left in a clean and tidy state, the security deposit will be released following turn around cleaning.
- Fully Catered - BlackRock Ski Lodge will block a security deposit amount of €500 per couple on arrival or €3000 for a full chalet booking.
- Bed & Breakfast - BlackRock Ski Lodge will block a security deposit amount of €300 per room on arrival.
- Self-Catering - BlackRock Ski Lodge will block a security deposit amount of €2,000 on arrival.
- Self-Catering Extra Cleaning Charge - A cleaning charge of €150 will be deducted from your credit card upon your departure.
- MISE À JOUR COVID-19 au cours de l'hiver 2020/2021, le solde impayé de votre réservation sera payable en totalité quatre semaines avant le début de votre séjour au lieu de 10 semaines au BlackRock Ski Lodge. dans le cas où un gouvernement mis des restrictions de voyage en raison de Covid-19 alors qui vous empêche de prendre vos vacances au BlackRock Ski Lodge, nous rembourserons votre acompte de 100% en totalité.
- MISE À JOUR COVID-19 au cours de l'hiver 2020/2021 dans le cas où un gouvernement mis des restrictions de voyage en raison de Covid-19 alors qui vous empêche de prendre vos vacances au BlackRock Ski Lodge, nous rembourserons votre acompte de 30% en totalité.
[COVID 19 UPDATE - until further notice your stay at BlackRock Ski Lodge will commence at 5 pm on the first day of your booking period and finish at 9.30 am on the last day of the booking period. This is to ensure adequate time for our team to meet the detailed cleaning protocols required by the Government.
• The normal booking period will usually be from Saturday to Saturday unless previously agreed. • The long weekend option is Thursday to Sunday. • Your stay at BlackRock Ski Lodge will commence at 4.00 p.m. on the first day of your booking period and finish at 10.00 a.m. on the last day of your booking period. • Should you need to change, or leave luggage at the Lodge outside of these timings, please state this in the arrival and departure details on your booking form and we will endeavour to accommodate your requirements. Out of courtesy to other guests however, access to the communal areas will not be made available. • Personal belongings left are done so at your own risk.
Outdoor footwear is not permitted in the Lodge so please bring some appropriate indoor footwear.
Parking is available for 4 cars at the Lodge. Guests do park at their own risk and BlackRock Ski Lodge is not liable for any damage caused to any vehicule parked on the drive. In the winter only cars with winter tyres and/or chains are permitted on the drive.
Nous suivons toutes les directives du gouvernement concernant le nettoyage du Lodge entre les réservations. Pour cette raison, et jusqu'à nouvel ordre, notre heure de départ sera à 9h30 le jour du départ et l'enregistrement sera à 17h00 pour permettre à notre équipe de nettoyer non seulement au niveau élevé que vous attendez normalement, mais tous pour répondre à toutes les mesures supplémentaires requises par les lignes directrices.
- Whilst all care is taken, BlackRock Ski Lodge is not responsible for any personal injury, loss or damage to personal effects howsoever arising at the Lodge during or after a guest’s stay.
- Guests are responsible for ensuring that all doors and windows are closed and locked at all times, both in the bedrooms and in the communal areas.
- Guests are also requested not to burn candles or other naked flames in the Lodge. Neither we, nor our representatives, can be held responsible for any circumstances beyond our control including, but not limited to, mechanical breakdown, adverse weather conditions, illness or failure of any public service supply.
- Although we take all reasonable steps to ensure our parking facilities are secure, BlackRock Ski Lodge will not be liable for any loss or damage or loss to vehicles whilst parked on our premises.
The Jacuzzi and sauna and swimming pool (summer only) are included free of charge between the hours of 6.30am and 10pm. Children under 18 using these facilities may do so only when accompanied and supervised by a parent or responsible adult. No glass is permitted in the jacuzzi. Smoking in and around the jacuzzi is also prohibited. Guests are reminded to put the cover back on the jacuzzi after use.
These facilities are used at the guest's own risk and BlackRock Ski Lodge does not take any responsibility for any accidents occurred when using these facilities.
It is your responsibility to ensure that you are medically safe to use these facilities. We will not be liable for any accidents or injuries arising from using the Jacuzzi, sauna or swimming pool with us that relate to your individual medical conditions, save that nothing in these terms and conditions will limit the liability of any person for death or personal injury caused by negligence.
158 Route des Aillouds, 74310 Les Houches,
France
T: +33 671347202 (France)
blackrockskilodge@me.com